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Soopa FAQ’s


  • How are Soopa chews manufactured?

Soopa’s delicious and juicy ingredients are picked fresh, sliced and dehydrated. No additives or any nasties are added. We are vegan friendly!


  • Why are Soopa chews so good for my dog?

No too few companies can provide a treat in a complete unadulterated form. The fruit and veg we use hold valuable nutrition and healing capabilities as does all fruit and vegetable. Read about our chews to find out the benefits.


  • What is different to Soopa chews to other dog treats?

The fruit and veg we use hold valuable nutrition and healing capabilities. We are vegan friendly and although we do not advocate a dog vegan diet it is nice to offer alternatives to an already dense protein diet. Fruit and veg hold benefits for dogs too.


  • Are Soopa chews high in sugar if they are fruit and vegetable?

Soopa’s fruit and veg have been chosen specifically for their low glycemic load and sugar content. Glyco-nutrients in natural veg and fruit are beneficial to health in small quantities. An apple a day as they say…..


  • Am I limited to how much papaya, sweet potato or coconut I can feed to my dog in a day?

Obviously all things in moderation but in all seriousness papaya and sweet potato can be given in rather high dosage although we don’t suggest that but coconut does have a detoxifying affect and so must be given in small quantities as directed on the packaging.


  • I found some bit of Soopa chew in my dog’s stool/faeces, why is this?

Fruit and veg have a high fibre content, some soluble and some insoluble. Dogs do not digest cellulose well but the benefit of the fibre helps blood sugars, digestion and so much more. This is normal and still beneficial.


  • Are Soopa products hypoallergenic?

Yes they are a great alternative to many treats on the market.


  • Why are Soopa products hypoallergenic?

All Soopa products are low in protein. When a dog has an allergic reaction or intolerance it is due to the protein portion of the food. All treats are low in protein and those contained are not a problem to compromised immunity.


  • Are Soopa products safe to feed to puppies?

We are happy to feed out pups the Soopa chew although they must be watched at all times. We recommend no sooner than 3 months. If left alone no sooner than 6 months.


  • Are Soopa products safe to feed to seniors?

Absolutely. They are great chewing pleasure but not too hard for tough gums and fragile teeth in some seniors.


  • Why are Soopa products good for bad breath?

All Soopa products contain naturally occurring enzymes and phytonutrients that are believed to help bad breath.


  • Are Soopa products helpful in making my dog’s coat glossy?

Any good food fed to your dog will help with his immunity essentially. We find the coconut shows significant difference in the condition of your dog’s coat due to the wonderful fatty acids.


  • Why are Soopa chews suitable for kidney and liver disease?

In liver and kidney disease you need to feed a lower protein diet. Soopa chews are a great alternative and do not add an overload to these important organs.


  • Are Soopa products suitable in obesity?

All Soopa products are suitable for obesity and very low in fat.


  • Will coconut help my dog lose weight?

There’s a lot of research out there showing potential benefit in feeding coconut when discussing weight maintenance. The way the fat is metabolized may help support metabolism rather than add to fat stores.


  • Are Soopa products suitable in pancreatitis?

Yes even coconut as it contains MGT’s (medium chained triglycerides that do not require the pancreas or liver to work over time).


  • Are Soopa chews suitable in Diabetes?

Yes all Soopa chews are suitable in Diabetes. Coconut in particular as a protein content mixed with fibre works well to balance blood sugars.


  • You say I can feed my pancreatic dog with coconut chews but they are very high in fat!

Yes coconut contains MGT’s (medium chained triglycerides) that bypass digestion and go straight to the liver for absorption. Coconut in our experience is something that can be given in moderation.


  • Do the Pumpkin & Carrot Dental Sticks and Bites help with gland issues?

Pumpkin is excellent for dogs who suffer with any gland issues because the fiber helps aid digestion and helps keep poop moist which reduces the chance of inflammation during toilet time.   


  • There are white spots on sweet potato chews. Is this ok? 

Every so often a bag of our sweet potato chews will develop some white spots. People often mistake this for mould (green dark spots) but it is actually just the natural starch that is drawn from the sweet potato during the drying process. It can be fed as is, or simply washed or wiped off before feeding to your pet as it is completely harmless.  It is the same starch that happens on dried fruit, for example. We don't use any preservatives in order to keep the chews 100% natural. 


  • What is “crude ash” that appears on the label´s ingredient list? 

The term “crude ash” refers to the amount of minerals present in our recipes, such as calcium, phosphorus and magnesium. The declaration of this material is required by the European regulation ((EC) No 767/2009). It does not mean that the product contains added ashes.

If we take out the contents of our products and burn it completely, most of the nutrients the product contains – protein, fats and carbohydrates – would burn without leaving a trace.

All that is left behind, are the minerals, those inorganic substances present in the ingredients of the recipe. The term “crude ash”  listed on the label therefore refers to the amount of minerals in our dog treat products.

Minerals are another essential class of nutrients that must be included to ensure a healthy and balanced diet (e.g. calcium, phosphorus and magnesium). They are needed for the development and function of your pet’s body. They help to balance body fluids and to support strong bones and teeth.


  • I have a peanut allergy, are your products processed where there could be any cross contamination?

One of our products contains peanut butter, therefore there is a risk of cross contamination and would not be suitable for dogs in a house where someone has a peanut allergy. 

  • New improved ingredients and the reason behind them

Tapioca is a starch that is extracted form the root of cassava plant and is used a carbohydrate source in grain free dog foods because of it high digestibility factor and often used to give good texture as well .Tapioca contains small amount of resistant starch and have benefits similar to fibre which is beneficial for digestive health ,contains no sugar and no protein

And as per research Tapioca in dog food beneficial for dogs that are experiencing allergies and sensitivities .

 Same as Tapioca, Cellulose is fibre that is used to improve texture and good source of fibre that gives out better digestibility and nutrient absorption for the dogs. Made from plant fibre and helps to regulate blood sugar levels to reduce risk of diseases .Cellulose fibre is not toxic and it's suitable for dogs to consume fibre  .