Soopa treats are made from 100% natural ingredients with no artificial additives, fillers, or preservatives. Every product is canine nutritionist approved and created specifically to be healthy, low in fat, and genuinely nutritious — not just a tasty snack.

Yes. Soopa has a dedicated "Shop by Suitability" range covering a wide variety of conditions including allergies, diabetes, IBS, pancreatitis, liver disease, chronic kidney disease (all stages), and weight issues. Use the Product Health Star Chart on the site to find the right treats for your dog's specific needs.

All Soopa products are made from natural, plant-based ingredients. Each product page lists the full ingredient breakdown so you always know exactly what your dog is eating — no mystery fillers, no nasties.

Soopa treats are designed as a supplement to your dog's regular diet, not a meal replacement. The recommended serving size varies by product and is clearly listed on each pack. As with any treat, moderation is key — especially for dogs managing a health condition.

Yes. Orders over £50 qualify for free shipping within the UK, and orders over €50 ship free to Ireland. For orders below these thresholds, shipping costs are calculated at checkout.

If your order arrives damaged or doesn't meet your expectations, get in touch within 14 days of delivery at sales@soopapets.com. The team is available Monday – Thursday, 9am – 5:30pm & Friday 09:00 – 14:00pm GMT (GMT+1 ~March – October)

Yes — Soopa Pack Rewards lets you earn points on every order. You can also get 16% off if you're a student, NHS worker, or key worker by verifying your status through the discounts page on the site.